Privacy Policy
Last updated: March 2026
1. Information We Collect
The Project Rx collects personal information you provide when using our telehealth platform, including your name, email address, phone number, date of birth, medical history, health information, and payment details. We also collect device and usage data through cookies and similar technologies.
2. How We Use Your Information
We use your information to provide telehealth services, process prescriptions, communicate with you about your care, process payments, comply with legal obligations, and improve our services. Your health information is used solely for treatment purposes and is shared only with your assigned healthcare provider.
3. HIPAA Compliance
The Project Rx operates as a HIPAA-compliant platform. Your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act. We maintain administrative, physical, and technical safeguards to protect your PHI.
4. Information Sharing
We do not sell your personal information. We may share your information with licensed healthcare providers for treatment purposes, licensed pharmacies for prescription fulfillment, payment processors for billing, and as required by law or legal process.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure access controls, and regular security assessments. While no system is completely secure, we take reasonable steps to protect your information.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also request a copy of your health records. To exercise these rights, contact us at the information provided on our Contact page.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.
9. Contact Us
If you have questions about this privacy policy or our data practices, please visit our Contact page.